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How many products does FreshWorks have?

Freshworks is a small suite of 6 business-related products: Freshworks CRM: a CRM software for capturing new leads, nurturing relationships with existing clients, and driving sales. Freshdesk: a knowledge-base platform for customer service teams. Freshchat: a user-messaging tool designed to boost sales and improve customer engagement.

What is FreshWorks neo?

Powered by the Freshworks Neo platform, the Freshworks CX and CRM integrations with WhatsApp, Instagram Messaging, and Facebook Messenger, enable teams to deliver intelligent and personalized messages...

What is the difference between FreshWorks and Monday?

Freshworks allows you to choose the tools and services your staff needs to build an all-inclusive solution. The range of their SaaS products is big, and so is their number of pricing plans. While monday.com offers an all-in-one solution for a fixed price, Freshworks has an individual price tag for every plan they provide.

What is FreshWorks' AI-powered Customer Service Suite?

SAN MATEO, Calif., Aug. 03, 2023 (GLOBE NEWSWIRE) -- Freshworks Inc., (NASDAQ: FRSH) today announced the launch of its AI-powered Customer Service Suite which brings together self-service bots, agent-led conversational messaging, and automated ticketing management in an all-in-one solut

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